As part of the ordering process, you will need to provide us with certain information so that we can fulfill your order. This is our privacy policy, which explains what personal data we collect, how we use it, how we protect it, whether it is disclosed, and how you can access and rectify it.

1. WHAT PERSONAL DATA WE COLLECT?

1.1 Information

When you place an order with Super Chicken, we collect and sometimes store basic information such as your name, email, delivery address(es), contact telephone number, and your username and password.

We may also automatically receive and store certain information from your computer or device, such as your IP address, browser type, and other connection details, the times you log on and off our website, and what items you search for or view.

To enhance your app experience and ensure the stability of our services, we may collect location information and access your camera. If you download and use our platform on your device, we may collect information about your location. If you grant the platform permission to access your location through your mobile operating system, we may collect location data while the app is active in the background.

1.2 Use of Cookies

Like many websites, we use cookies to enhance your shopping experience. We use certain cookies to identify you on our website and allow you to use the basket facility and place orders.

We also use a cookie to recognize you when you visit our website again, helping us provide you with a better service. If you prefer, you can refuse to accept cookies or delete them after visiting our website. Please see the “help” section of your browser for more information.

2. HOW DO WE USE YOUR INFORMATION?

We use the personal data you provide to process your order, including passing your telephone number to our delivery partners, and to contact you in case there are any issues with your order.

You may also choose to receive promotional emails, offers, or other information from us. You can opt in or out of receiving such communications at any time.

We may also use your information for market research or customer profiling, and to display personalized content on the website, such as favorite items or new products that might interest you.

3. SECURITY OF YOUR INFORMATION

We use secure server software to encrypt all of the data you send to us to minimize the risk that your information is intercepted before it reaches us. We also implement strict security measures to protect the information we store from unauthorized access.

Your payment card details are encrypted using Secure Sockets Layer (SSL), and we do not store your payment card details.

4. TO WHOM DO WE DISCLOSE YOUR INFORMATION?

Your payment card details are sent directly to our banking partners and are never received by us.

We may share your information with trusted third parties that we believe may offer services or products that may interest you. If you do not want us to share your information in this way, please let us know by checking the relevant box during the order process.

We may also disclose your personal data when reasonably necessary to comply with laws, regulations, or codes of conduct, or when required by competent authorities to protect our rights or those of our customers.

5. GENERAL

By using our website, you consent to the collection and handling of your personal data as described in this policy.

It is important that you protect your data and minimize the risk of unauthorized access to your account with us. Please be sure to log off when using a shared computer.

If you have any concerns or questions about the information we hold, feel free to contact us.

6. HOW TO DELETE USER DATA?

You may contact our customer support team through email at cs@superchicken.in to request the deletion of your user data, including your user number, addresses, and any other personally identifiable information (PII).

CHANGES TO THIS PRIVACY POLICY

Super Chicken reserves the right to update this privacy policy at any time. When we do, we will revise the “updated” date at the bottom of this page. We encourage users to review this page periodically to stay informed about how we protect your personal information. It is your responsibility to check this privacy policy periodically and become aware of any changes.